Training & Support Services

In many organizations, the Knowledge Management team is challenged to specify the benefits of a Taxonomy implementation. The costs are often clearly visible in terms of both staff and technical resource requirements. But the inability to justify costs against tangible benefits can make even stakeholders, much less COOs, reluctant to engage in large scale taxonomic efforts that have real pay-back. Four to eight hour sessions might include the following topics:


» Sample Training Sessions

This engagement is intended to provide a more detailed set of recommendations for assessing a client’s current state and proposed best practices for building a Business Semantics Management solution, including:

Applying Taxonomies: Taxo 101
 Understanding Taxonomies
Key Concepts in the Application of Taxonomies (maybe for CMS, Content Management, etc.)

Self-Assessment – Why do I need a taxonomy
 Why use a taxonomy?
What other companies are doing?
What do you need to be ready?
What tools/technologies are needed?

BSM Best Practices (intermediate to advanced course)
Data Model
Governance and Work-Flow
Key Considerations

ROI – Measuring the value and quality of a Taxonomy
Quantitative vs. Qualitative Measurements
How metrics are captured and tracked
Etc. I’ll defer to Carol, she’s the expert!

 

More Information

Case study
Project Scope: Assist Customer in developing, testing and implementing a data model that can be used as a guide for developing Customer’s Enterprise Content Management System.
Read the case study

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